PeekaBooICU / Business Visibility Center Capability Report
PeekabooICU is the public face of the Business Visibility Center (BVC) — a measurement system that checks whether real customers, search engines and AI systems can find your business, understand it, and trust it. This report is a complete, honest inventory of what the system can actually do today. It is written for business owners, not engineers. Every entry carries a status marker and an evidence level, so you can tell the difference between something that is proven in daily operation, something that is built and waiting for its first real use, something that is ready to connect to an outside service, and something that is still planned. Nothing in this report is aspirational marketing. If a capability is partial, disconnected or operator-only, it says so.
155
Capabilities documented
26
Categories
49
Glossary terms
Not connected
Payments
How to read this report
Status markers
LIVEWorking now and in regular use.
AVAILABLEWorking now and available to you when you want it.
OPERATOR CONTROLLEDReal and working, but switched on or performed by our team on your behalf.
INTERNALRuns behind the scenes. You benefit from it without ever seeing it.
INTEGRATION READYBuilt and waiting on an outside connection before it can be used.
PARTIALWorks, with a known limit that is stated openly.
COMING LATERDeliberately deferred. Not available today.
Evidence boundary
PROVEN — Backed by automated tests that run on every change, and validated against the current certified BVC baseline.
IMPLEMENTED — Fully built and working, but not yet exercised enough in live day-to-day use to be called proven.
INTEGRATION-READY — The groundwork is finished and tested. It needs an outside service to be connected before it does anything for a customer.
PLANNED — Designed and reserved. Not built. Do not rely on it.
Only entries marked PROVEN are validated against the current certified BVC baseline. Nothing else is described as certified.
155 shown
1. Business Visibility Auditing
The core measurement: one canonical check of a real website across every visibility category we score.
Free Visibility Audit
LIVE
Type your website address and get a full visibility check in about a minute — no account, no card, no salesperson.
Why it matters — You find out where you actually stand before spending a cent, using the same engine paying customers use.
Who
Anyone
Evidence
PROVEN
Three Free Checks, No Account
LIVE
A brand-new visitor can run three complete audits before being asked to create an account.
Why it matters — Enough room to check your own site and compare it to two competitors before committing to anything.
Who
Anyone
Evidence
PROVEN
One Canonical Engine
INTERNAL
Every audit — free, paid, embedded, scheduled or run from a station — is produced by the exact same measurement engine.
Why it matters — A free result and a paid result are the same measurement. Nothing is held back to make an upgrade look better.
Who
Internal system
Evidence
PROVEN
Multi-Category Measurement
LIVE
Your business is checked across search, AI understanding, local presence, trust and authority, business identity, online actions and code readiness.
Why it matters — Being findable is not one thing. A site can rank well and still be invisible to AI assistants, or trusted by people and unreadable by machines.
Who
Anyone
Evidence
PROVEN
Shadow Mode Categories
LIVE
Newer categories are measured quietly and clearly labelled before they are allowed to affect your score.
Why it matters — Your score never moves because we were experimenting. A new measurement has to earn its place first.
Who
Anyone
Evidence
PROVEN
Evidence-Based Checks
LIVE
Each category is built from many individual checks against your live site and public sources, each recording what it found.
Why it matters — Findings are traceable to something real, not to an opinion or a generic checklist.
Who
Anyone
Evidence
PROVEN
Honest 'Not Measured'
LIVE
When something genuinely cannot be checked, the result says so instead of scoring it as zero.
Why it matters — A missing measurement and a bad measurement are different facts. Treating them the same would mislead you.
Who
Anyone
Evidence
PROVEN
Fair-Use Protection
INTERNAL
Automatic protection stops the free audit from being abused, without getting in an ordinary visitor's way.
Why it matters — Keeps the free check fast and available for real business owners.
Who
Internal system
Evidence
PROVEN
You Are Never Charged For Our Failure
LIVE
If a check fails because of a problem on our side, the attempt is given back to you rather than counted against your allowance.
Why it matters — Our reliability problem should never become your cost.
Who
Anyone · Account holders
Evidence
PROVEN
2. Audit Scoring & Results
How the number is produced, and the guardrails that keep it comparable over time.
Visibility Score
LIVE
A single headline number summarising how visible your business is right now.
Why it matters — One number you can track, share with your team, and argue about productively.
Who
Anyone
Evidence
PROVEN
Score Band
LIVE
A plain-language rating — Excellent, Good, Fair or Needs Work — attached to the number.
Why it matters — Tells you whether the number is good news without needing to know the scale.
Who
Anyone
Evidence
PROVEN
Confidence Level
LIVE
Every result states how much evidence it was built from, from high confidence down to insufficient data.
Why it matters — A confident score and a thin score should not be treated as equally reliable.
Who
Anyone
Evidence
PROVEN
Coverage Reporting
LIVE
Each category reports how much of it could actually be measured on your site.
Why it matters — Shows whether a weak category is genuinely weak or simply not visible to us yet.
Who
Anyone
Evidence
PROVEN
Action Map
LIVE
A prioritised list of what to fix, ordered by severity, with the reason it matters and what to do.
Why it matters — Turns a score into a to-do list your web person can work through on Monday morning.
Who
Anyone
Evidence
PROVEN
Versioned Standards
LIVE
Every audit records the exact standard and scoring version used to produce it.
Why it matters — A score from March and a score from September can be compared honestly, because you can see whether the ruler changed.
Who
Anyone
Evidence
PROVEN
Protected Scoring Engine
INTERNAL
The scoring engine is fingerprinted and locked. Any change to it is detected automatically and has to be a deliberate, versioned decision.
Why it matters — Your score cannot quietly drift because of an unrelated change somewhere else in the system.
Who
Internal system
Evidence
PROVEN
Calibration Control
OPERATOR CONTROLLED
Scoring calibration is managed and change-logged by our team, never adjusted per customer.
Why it matters — Nobody gets a flattering score. Every business is measured with the same ruler.
Who
Operators
Evidence
IMPLEMENTED
Reference Site Set
OPERATOR CONTROLLED
A fixed set of reference sites is re-scored to confirm the engine still behaves the way it did before.
Why it matters — Catches silent measurement drift before it ever reaches a customer's report.
Who
Operators
Evidence
PROVEN
3. Reporting & Exports
Getting the result out of the screen and into a meeting, an inbox, or a client deliverable.
Shareable Results Page
LIVE
Every completed audit has its own page you can send to a colleague or supplier.
Why it matters — No screenshots, no exporting, no explaining — just send the link.
Who
Anyone
Evidence
PROVEN
Print-Ready Report View
LIVE
A clean, print-formatted version of the full report.
Why it matters — Works for a board pack or a client folder without any design work.
Who
Anyone
Evidence
IMPLEMENTED
Downloadable PDF Report
AVAILABLE
A generated PDF of the full report, produced on our side rather than by your browser.
Why it matters — A consistent, presentable document you can attach to an email or invoice.
Who
Anyone · Paid plans
Evidence
IMPLEMENTED
Machine-Readable Result
AVAILABLE
The completed result is also available in a structured format that other software can read.
Why it matters — Lets a developer or agency feed results into their own dashboard or client reporting.
Known limitation — Only completed audits are exposed. Internal scoring mechanics are never included.
Who
Anyone · Paid plans
Evidence
IMPLEMENTED
Reports Centre
AVAILABLE
One place listing every finished report on your account, with links to view, download and verify each one.
Why it matters — Nothing gets lost between audits.
Who
Account holders
Evidence
IMPLEMENTED
Branded Report Capacity
AVAILABLE
Professionals who deliver reports to clients get a monthly capacity of branded reports, tracked and shown as it is used.
Why it matters — You know exactly how much delivery capacity you have left in the month.
Known limitation — Purchasing additional capacity requires payment processing, which is not connected yet.
Who
Paid plans
Evidence
IMPLEMENTED
Report Delivery By Email
OPERATOR CONTROLLED
Finished reports and notifications can be delivered by email, with consent and unsubscribe handled properly.
Why it matters — The report reaches the person who needs it without anyone logging in.
Who
Account holders · Operators
Evidence
IMPLEMENTED
Comparison PDF
AVAILABLE
A side-by-side comparison of audits, exported as a single document.
Why it matters — Shows a client or a boss exactly what changed, in one page.
Who
Anyone · Paid plans
Evidence
IMPLEMENTED
4. Account & Identity
Creating an account, keeping your work, and controlling who else can see it.
Free Account
LIVE
Create an account with an email address and keep every audit you run.
Why it matters — Your history becomes an asset instead of a series of one-off checks.
Who
Anyone
Evidence
PROVEN
Claim An Audit You Already Ran
LIVE
Audits you ran before signing up can be attached to your new account.
Why it matters — You do not lose the check that convinced you to sign up.
Who
Anyone
Evidence
PROVEN
Personal Dashboard
AVAILABLE
Your current position, recent activity and quick access to everything on your account.
Why it matters — One place to start, instead of hunting for the right page.
Who
Account holders
Evidence
IMPLEMENTED
Strict Account Separation
LIVE
Your audits, reports and business data are only visible to you and the people you invite.
Why it matters — Especially important if you are an agency holding several clients' data in one place.
Who
Account holders
Evidence
PROVEN
Private Results
LIVE
A result that belongs to an account is not publicly viewable unless you share it.
Why it matters — You decide who sees your weak spots.
Who
Account holders
Evidence
PROVEN
Organisations & Team Members
AVAILABLE
Invite staff or colleagues into a shared organisation with a defined role, and remove them again.
Why it matters — Your marketing person can work without sharing your login.
Known limitation — Membership behaviour is enforced and change-logged, but has no dedicated automated test suite yet.
Who
Paid plans
Evidence
IMPLEMENTED
Agency-To-Client Relationships
AVAILABLE
An agency account can be formally linked to a client account, and that link can be ended.
Why it matters — Handover is clean: when the relationship ends, the access ends with it.
Who
Paid plans · Operators
Evidence
IMPLEMENTED
5. Audit History & Persistence
Keeping the record, and being able to prove what it said at the time.
Full Audit History
AVAILABLE
Every audit on your account, filterable by website and status.
Why it matters — Progress only means something if you can see where you started.
Who
Account holders
Evidence
IMPLEMENTED
Point-In-Time Snapshots
AVAILABLE
An audit stores what was found and how it was scored at that moment, not just the final number.
Why it matters — A result from six months ago still means exactly what it meant then.
Who
Account holders
Evidence
PROVEN
Historical Replay
PARTIAL
Reconstructs an older audit exactly as it was scored, and flags where today's standards differ.
Why it matters — Settles the 'did my score drop, or did your rules change?' question with evidence.
Known limitation — Reachable by direct link rather than from a menu, and unavailable for audits that pre-date snapshotting.
Who
Account holders
Evidence
IMPLEMENTED
Evidence Trail
INTERNAL
Each audit keeps a record of what happened during the check.
Why it matters — When something looks wrong, there is a factual record to look at rather than guesswork.
Who
Operators · Internal system
Evidence
PROVEN
Scheduled Data Retention
INTERNAL
Old operational records are cleaned up on a schedule rather than accumulating forever.
Why it matters — Keeps the system fast and keeps stored data proportionate.
Who
Internal system
Evidence
IMPLEMENTED
6. Monitoring & Alerts
Automatic re-checks so you find out about a problem before your customers do.
Scheduled Monitoring
AVAILABLE
Put a website on a weekly or monthly schedule and it is re-audited automatically.
Why it matters — Visibility decays quietly. Monitoring turns that into something you get told about.
Known limitation — Not included on the free tier.
Who
Paid plans
Evidence
IMPLEMENTED
Score-Drop Thresholds
AVAILABLE
Set how big a drop has to be before it is worth telling you about.
Why it matters — You hear about real problems, not normal week-to-week noise.
Who
Paid plans
Evidence
IMPLEMENTED
Band-Change Detection
AVAILABLE
Raises an alert when your rating moves between bands, such as Good dropping to Fair.
Why it matters — A band change is the moment the outside world starts noticing.
Who
Paid plans
Evidence
IMPLEMENTED
Check-Failure Detection
AVAILABLE
Detects when a scheduled check could not complete — a site down, blocking us, or timing out.
Why it matters — A check that cannot run is itself important news about your site.
Who
Paid plans · Operators
Evidence
IMPLEMENTED
Incident Confirmation
INTERNAL
A suspected problem has to be confirmed across checks before it is treated as a real incident.
Why it matters — One bad moment on the internet is not an emergency. A sustained one is.
Who
Internal system
Evidence
IMPLEMENTED
Alert Centre
AVAILABLE
A single list of every alert raised on your monitored sites.
Why it matters — Nothing important is buried in an inbox.
Who
Paid plans
Evidence
IMPLEMENTED
Alert Delivery
OPERATOR CONTROLLED
Alerts can be delivered by email as well as shown in the app.
Why it matters — You find out when you are not logged in — which is most of the time.
Who
Paid plans · Operators
Evidence
PROVEN
Monitoring Watchdog
INTERNAL
A background watchdog checks that monitoring itself is still running on time.
Why it matters — Silence should mean 'nothing wrong', not 'monitoring quietly stopped'.
Who
Internal system
Evidence
IMPLEMENTED
7. Compare & Change Detection
Seeing movement — against your past self, or against someone else.
Side-By-Side Comparison
AVAILABLE
Compare two or three completed audits directly against each other.
Why it matters — Proves whether the work you paid for actually moved anything.
Known limitation — No dedicated automated test suite covers the comparison view yet.
Who
Anyone · Paid plans
Evidence
IMPLEMENTED
Competitor Benchmarking
AVAILABLE
Run the same check on a competitor's public website and compare the results.
Why it matters — Turns an abstract score into a concrete competitive position.
Who
Anyone
Evidence
IMPLEMENTED
Score Trend
AVAILABLE
Your score history per website, shown over time.
Why it matters — Shows direction of travel, which matters more than any single number.
Who
Account holders
Evidence
IMPLEMENTED
Standards-Change Notice
AVAILABLE
When a comparison spans a change in our standards, the difference is called out.
Why it matters — Prevents a rule change being mistaken for a real decline.
Who
Account holders
Evidence
IMPLEMENTED
8. Multi-Site & Multi-Location
For businesses that are not one website at one address.
Business / Location / Website Structure
AVAILABLE
Organise what you own as businesses, the locations under them, and the websites under those.
Why it matters — A franchise or multi-branch business finally matches how it really works.
Who
Paid plans
Evidence
PROVEN
Location Records
AVAILABLE
Each location keeps its own record of identity details and findings.
Why it matters — Local visibility is won or lost per location, not per company.
Who
Paid plans
Evidence
PROVEN
Move A Website Between Locations
AVAILABLE
Reassign a website to a different location without losing its history.
Why it matters — Reorganisations happen. Your data should survive them.
Who
Paid plans
Evidence
PROVEN
Structure Integrity Guards
INTERNAL
The system refuses to attach a location or website to the wrong owner.
Why it matters — Stops one client's data from ever landing under another client.
Who
Internal system
Evidence
PROVEN
9. Visibility Station Network
A physical, scannable presence placed at a real business that delivers a real audit to whoever scans it.
Visibility Station
OPERATOR CONTROLLED
A named station tied to a host business, with its own permanent scannable code.
Why it matters — Turns a counter, a window or a table at an event into a working lead instrument.
Who
Operators
Evidence
PROVEN
Permanent Link & Printable Code
OPERATOR CONTROLLED
Each station has a permanent web address and a downloadable code image for printing.
Why it matters — Print once. The code never has to change, even if what it shows does.
Who
Operators
Evidence
PROVEN
Mobile Audit At The Station
LIVE
Scanning a station opens a phone-first free audit screen that names the host business.
Why it matters — A visitor gets real value in under a minute, standing at the counter.
Who
Anyone
Evidence
PROVEN
Station Lifecycle Control
OPERATOR CONTROLLED
A station can be drafted, activated, paused, reactivated and retired.
Why it matters — A host that leaves, or a printed code that goes astray, can be switched off immediately.
Who
Operators
Evidence
PROVEN
Host Lock
INTERNAL
A station code only works on our own site. Copying it onto another website does not work.
Why it matters — The code cannot be lifted and used to run someone else's front door.
Who
Internal system
Evidence
PROVEN
Station Search, Filter & Sort
OPERATOR CONTROLLED
Find any station by name, host, location or code, filter by state or remaining capacity, and sort by activity.
Why it matters — A network of a hundred stations stays manageable by one person.
Who
Operators
Evidence
PROVEN
Per-Station Activity
OPERATOR CONTROLLED
Scans, refused visits, completed audits, accounts and last activity date, per station.
Why it matters — Shows which placements are working and which are just decoration.
Who
Operators
Evidence
PROVEN
10. Station Attribution
Knowing exactly which physical placement produced which visitor, audit, account and sale.
Visit Recording
OPERATOR CONTROLLED
Every scan of a station is recorded with its outcome — served, or refused and why.
Why it matters — You can tell the difference between a placement nobody scans and one that is being turned away.
Who
Operators
Evidence
PROVEN
Full Attribution Chain
OPERATOR CONTROLLED
Station to visit, visit to audit, audit to account, account to eventual purchase — all linked on our side.
Why it matters — The single hardest thing about physical marketing is proving it worked. This proves it.
Who
Operators
Evidence
PROVEN
Server-Side Attribution
INTERNAL
Attribution is decided on our side and re-checked against a real recorded visit, never taken on trust from the browser.
Why it matters — Credit cannot be faked by editing a link.
Who
Internal system
Evidence
PROVEN
Qualified Use
OPERATOR CONTROLLED
A station's activity only counts as qualified when an audit actually finishes successfully.
Why it matters — A curious tap is not the same as a delivered result, and is not counted as one.
Who
Operators
Evidence
PROVEN
Attribution Without Personal Data
INTERNAL
Visit records keep only a coarse device class and a non-reversible network signal. No personal data is collected at the scan.
Why it matters — You get the operational insight without collecting anything a visitor would object to.
Who
Internal system
Evidence
PROVEN
Sale Attribution
INTEGRATION READY
When a payment succeeds, it is traced back to the station that originally produced the account.
Why it matters — Revenue per placement — the number that decides where the next station goes.
Known limitation — Built and tested, but cannot run end to end until payment processing is connected.
Who
Operators
Evidence
INTEGRATION-READY
11. Station Allowances
Controlling how much free value each individual placement gives away.
Per-Station Allowance
OPERATOR CONTROLLED
Set how many completed free checks a particular station will provide. Leave it blank for unlimited.
Why it matters — A trade show stand and a long-term host partnership need very different generosity.
Who
Operators
Evidence
PROVEN
Hard Allowance Limit
INTERNAL
The limit is applied at the exact moment a check finishes, with the station locked, so two people finishing simultaneously can never push it over.
Why it matters — Your cost ceiling per location is a real ceiling, not an approximation.
Who
Internal system
Evidence
PROVEN
Graceful Exhaustion
OPERATOR CONTROLLED
A station that has reached its limit stops serving new checks politely, and the visit is still recorded.
Why it matters — You still learn that demand existed, even after you stopped paying for it.
Who
Operators
Evidence
PROVEN
Lowering A Limit Never Rewrites History
OPERATOR CONTROLLED
Reducing a station's limit below what it has already used stops further use but changes nothing that already happened.
Why it matters — Past results stay true. Records are never retroactively altered.
Who
Operators
Evidence
PROVEN
Clear Precedence
INTERNAL
A paid entitlement comes first, then the station's own allowance, then the standard three free checks.
Why it matters — A paying customer is never blocked by a station's generosity setting.
Who
Internal system
Evidence
PROVEN
12. Operator & Admin Control
The internal console our team uses. Listed here for completeness — none of it is customer-facing.
Operator Command Centre
OPERATOR CONTROLLED
A single console covering customers, audits, reports, communications, deployments, stations, commercial products and system health.
Why it matters — One trained person can run the whole platform without touching the database.
Who
Operators
Evidence
IMPLEMENTED
Single Operator Authority
INTERNAL
Operator permission is granted from one authoritative list and checked on the server for every privileged action.
Why it matters — There is no second, forgotten way to become an administrator.
Who
Internal system
Evidence
PROVEN
Customer Management
OPERATOR CONTROLLED
Our team can look up a customer, see their activity, and record notes and interactions against the account.
Why it matters — Support conversations start with context instead of questions.
Who
Operators
Evidence
IMPLEMENTED
Audit & Report Recovery
OPERATOR CONTROLLED
Our team can re-run a failed audit, retry a report that did not generate, and resend a report that did not arrive.
Why it matters — A failure becomes a five-minute fix instead of a lost customer.
Who
Operators
Evidence
PROVEN
Communications Control
OPERATOR CONTROLLED
Message history, consent, unsubscribe handling and delivery outcomes, managed in one place.
Why it matters — Nobody is contacted who asked not to be, and we can prove it.
Who
Operators
Evidence
PROVEN
Support Cases
OPERATOR CONTROLLED
Support issues are tracked as cases with an append-only history.
Why it matters — The record of what was promised cannot be quietly edited later.
Who
Operators
Evidence
IMPLEMENTED
Operator Audit Log
OPERATOR CONTROLLED
Privileged actions are recorded.
Why it matters — Accountability for anything done on a customer's behalf.
Who
Operators
Evidence
IMPLEMENTED
Built-In Operator Manual
OPERATOR CONTROLLED
The operating procedures live inside the console itself.
Why it matters — The platform can be run by someone who did not build it.
Who
Operators
Evidence
IMPLEMENTED
13. Commercial & Entitlement Infrastructure
What a customer is entitled to, how it is decided, and how it degrades safely.
Operator-Managed Catalogue
OPERATOR CONTROLLED
Plans, prices, descriptions, badges and button labels are managed data, not fixed page text.
Why it matters — Pricing can change without a code release, and the public page can never disagree with the real catalogue.
Who
Operators
Evidence
PROVEN
Two Audiences, One Catalogue
LIVE
Business owners and professionals who deliver reports to clients see offers built for them.
Why it matters — A single price list cannot serve both without confusing one of them.
Who
Anyone
Evidence
PROVEN
Entitlement Resolution
INTERNAL
What your account can do is resolved from your plan, your account's current standing, and any time-boxed exceptions.
Why it matters — One consistent answer to 'am I allowed to do this?', everywhere in the product.
Who
Internal system
Evidence
PROVEN
Fail-Closed Degradation
INTERNAL
If an account falls behind, capability steps down through defined stages rather than collapsing without warning.
Why it matters — A billing hiccup should not instantly destroy your access.
Who
Internal system
Evidence
PROVEN
Usage Metering
AVAILABLE
Consumption such as branded report capacity is metered and visible.
Why it matters — No surprise overage, because you can see the meter.
Who
Account holders · Operators
Evidence
IMPLEMENTED
Billing Exception Register
OPERATOR CONTROLLED
Anything unusual in billing is registered as an exception with a permanent trail.
Why it matters — Money problems are never resolved quietly and invisibly.
Who
Operators
Evidence
PROVEN
Operator-Managed Offers
OPERATOR CONTROLLED
A limited-time offer slot that shows nothing at all when no offer is live.
Why it matters — Promotions can run without leaving stale text behind when they end.
Who
Operators
Evidence
PROVEN
14. Payment Readiness
Deliberately not connected. Everything around it is finished and waiting.
Payment Processing
COMING LATER
Card and account payment processing is intentionally not connected at this time.
Why it matters — Stated plainly so nobody assumes checkout works. It does not.
Who
Internal system
Evidence
INTEGRATION-READY
Honest Checkout Behaviour
LIVE
Because payments are not connected, nothing pretends to be purchasable. No button dead-ends into a broken checkout.
Why it matters — Better to say 'talk to us' than to take someone to a page that cannot take their money.
Who
Anyone
Evidence
PROVEN
Exactly-Once Payment Events
INTEGRATION READY
Incoming payment notifications are verified and recorded so the same event can never be applied twice.
Why it matters — Nobody gets double-charged or double-credited by a retried message.
Who
Internal system
Evidence
INTEGRATION-READY
Dunning Policy
COMING LATER
The retry-and-grace timetable for failed payments has no default. Until it is formally approved, automatic progression refuses to run.
Why it matters — Nobody is downgraded or suspended by a timetable nobody agreed to.
Who
Internal system
Evidence
INTEGRATION-READY
Billing Reconciliation
INTEGRATION READY
Machinery to compare our records against the payment provider's and report differences.
Why it matters — Quiet discrepancies get found instead of accumulating.
Who
Operators
Evidence
INTEGRATION-READY
15. Deployment & Portability
Putting a working audit unit on somebody else's website, safely.
Deployment Centre
OPERATOR CONTROLLED
A guided path from adding a domain, proving you own it, configuring and previewing, to going live.
Why it matters — A partner site can be live and verified the same day, with no developer call.
Who
Operators · Paid plans
Evidence
PROVEN
Domain Ownership Verification
OPERATOR CONTROLLED
A domain must prove it belongs to you before anything will run on it.
Why it matters — Nobody can install your audit unit on a site they do not control.
Who
Operators
Evidence
PROVEN
Preflight Checks & Self-Test
OPERATOR CONTROLLED
A set of automatic checks, plus a real browser self-test, before an installation is certified.
Why it matters — 'It's installed' is confirmed by evidence rather than assumed.
Who
Operators
Evidence
PROVEN
Installation Certification
OPERATOR CONTROLLED
A passing installation is certified and recorded, and a copied snippet on an unauthorised site is refused.
Why it matters — You know which installations are genuine and which are not.
Who
Operators
Evidence
PROVEN
Configuration Rollback
OPERATOR CONTROLLED
A deployment's configuration can be rolled back to a previous known-good version.
Why it matters — A bad change is a one-click problem rather than an emergency.
Who
Operators
Evidence
PROVEN
Deployment Runtime Health
OPERATOR CONTROLLED
Live installations report whether they are actually working on the host site.
Why it matters — You find out a partner's site broke the unit before the partner does.
Who
Operators
Evidence
IMPLEMENTED
16. White Label, Embed & API
Running the same engine under someone else's brand, or inside someone else's software.
Embeddable Audit Unit
AVAILABLE
The same free audit unit, embedded on an approved outside website.
Why it matters — A partner's visitors get real value on the partner's own page.
Who
Operators · Paid plans
Evidence
PROVEN
Embed Runs Fail-Closed
INTERNAL
An embedded unit only runs from a verified domain with a live authorisation. Anything else is refused.
Why it matters — The engine cannot be quietly resold by copying a snippet.
Who
Internal system
Evidence
PROVEN
White-Label Branding
OPERATOR CONTROLLED
Colours, name and presentation can be set per installation, with a change history.
Why it matters — A reseller or association can present the service as their own.
Who
Operators
Evidence
PROVEN
Brand-Neutral Core
INTERNAL
The measurement engine carries no distributor branding. Branding is a layer on top.
Why it matters — The same certified engine can serve several brands without being forked.
Who
Internal system
Evidence
PROVEN
Public Result Endpoints
AVAILABLE
Documented addresses for retrieving a completed result, a report document and platform health.
Why it matters — An agency can wire results into its own reporting without waiting for us.
Who
Account holders
Evidence
IMPLEMENTED
Correct Caching Behaviour
INTERNAL
Public endpoints declare caching rules deliberately, and anything account-specific is never cacheable.
Why it matters — One customer's data can never be served from a cache to another.
Who
Internal system
Evidence
PROVEN
17. Health & Diagnostics
The system watching itself, and telling the truth about it publicly.
Public Status Page
LIVE
A public page showing current operating state, notices, upstream service health and recent reliability results.
Why it matters — When something is wrong you can check, rather than wonder.
Who
Anyone
Evidence
IMPLEMENTED
Health Feed
AVAILABLE
A machine-readable health summary for anyone monitoring the service.
Why it matters — A partner can watch our availability from their own tooling.
Who
Anyone
Evidence
IMPLEMENTED
Self-Diagnostic Events
OPERATOR CONTROLLED
When something quietly fails internally, the system records the fact rather than swallowing it.
Why it matters — Silent failures become visible problems that can be fixed.
Who
Operators
Evidence
PROVEN
Station Issue Panel
OPERATOR CONTROLLED
Refused visits and internal hiccups affecting stations are listed for our team to review.
Why it matters — A misprinted or copied code shows up as evidence instead of disappearing.
Who
Operators
Evidence
PROVEN
Upstream Service Health
INTERNAL
The outside data services we rely on are health-checked, with automatic backing-off when one is struggling.
Why it matters — One slow outside service does not take the whole audit down.
Who
Internal system
Evidence
PROVEN
Resilience Testing
OPERATOR CONTROLLED
Failure conditions are deliberately rehearsed and the results recorded.
Why it matters — We know how the system behaves under failure because we have tried it, not because we hope.
Who
Operators
Evidence
PROVEN
System Health Snapshots
OPERATOR CONTROLLED
Regular internal snapshots of overall platform condition.
Why it matters — Trends in platform health are visible, not just today's reading.
Who
Operators
Evidence
IMPLEMENTED
18. Event & Logging Infrastructure
The permanent factual record underneath everything else.
Audit Event Trail
OPERATOR CONTROLLED
Each audit records the steps it went through.
Why it matters — Support questions get answered with facts.
Who
Operators
Evidence
PROVEN
Commercial Event Trail
OPERATOR CONTROLLED
Plan, entitlement and billing changes are all recorded as events.
Why it matters — You can reconstruct exactly what an account was entitled to on any past date.
Who
Operators
Evidence
PROVEN
Journey Events
OPERATOR CONTROLLED
The path from first visit to finished audit to account creation is recorded as events.
Why it matters — Shows where people get value and where they give up.
Who
Operators
Evidence
IMPLEMENTED
Append-Only Records
INTERNAL
Key records — billing exceptions, support cases, deployment events, relationship changes — cannot be deleted or edited after the fact.
Why it matters — History is evidence. Evidence you can rewrite is not evidence.
Who
Internal system
Evidence
PROVEN
19. Security, Isolation & Authorisation
Who can see what, enforced at the data layer rather than by the screen.
Data-Layer Isolation
INTERNAL
Access rules live with the data itself, not in the page you are looking at.
Why it matters — Even a mistake in the interface cannot expose another customer's data.
Who
Internal system
Evidence
PROVEN
Live Isolation Testing
INTERNAL
Two real accounts are used in automated tests that actively try to read each other's data and must fail.
Why it matters — Isolation is proven by attack, not by assumption.
Who
Internal system
Evidence
PROVEN
Ownership Cannot Be Reassigned
INTERNAL
Once something belongs to an account, it cannot be moved to another one.
Why it matters — Removes an entire category of catastrophic mistake.
Who
Internal system
Evidence
PROVEN
Server-Side Authorisation
INTERNAL
Every privileged action is authorised on the server. Hiding a button is never the control.
Why it matters — Security does not depend on what your browser chooses to show.
Who
Internal system
Evidence
PROVEN
Protected Automation Endpoints
INTERNAL
Automated endpoints require a shared operator secret, compared safely, and refuse to run if it is not configured.
Why it matters — Automation cannot be triggered by a stranger.
Who
Internal system
Evidence
PROVEN
Consent & Suppression
INTERNAL
Contact consent and unsubscribe state are stored and honoured separately from account data.
Why it matters — Opting out of marketing never costs you a service message you need.
Who
Internal system
Evidence
PROVEN
20. QR & Registry Readiness
Verifiable codes — built, governed, and deliberately awaiting activation.
Verification Record Per Audit
INTEGRATION READY
Every completed audit mints a verification record with its own lifecycle state.
Why it matters — The foundation for proving a report is genuine and current.
Who
Internal system
Evidence
INTEGRATION-READY
Public Verification Page
PARTIAL
A public page where anyone can look up a verification reference and see its state.
Why it matters — A customer or a procurement officer can check a report independently.
Known limitation — The page and lifecycle are live; cryptographic verification is deliberately not activated yet.
Who
Anyone
Evidence
IMPLEMENTED
Verification Lifecycle Control
OPERATOR CONTROLLED
A verification can be activated, revoked or expired.
Why it matters — A report that is no longer valid can be marked as such rather than living forever.
Who
Operators
Evidence
IMPLEMENTED
Verification Governance
INTERNAL
Verification activity is governed and can never alter a score, band or confidence level.
Why it matters — The badge can never influence the measurement.
Who
Internal system
Evidence
PROVEN
Code Rendering
OPERATOR CONTROLLED
Scannable codes are generated by the platform itself, with no outside code service involved.
Why it matters — No third party sits between your printed code and your customer.
Who
Operators
Evidence
PROVEN
External Registry Integration
COMING LATER
Integration points exist for a governed external code registry.
Why it matters — Registered codes, reprint control and ownership records become possible without redesigning anything.
Who
Internal system
Evidence
PLANNED
21. Data, Export & Retention
Your information, in forms you can actually use, kept for a sensible length of time.
Document And Data Exports
AVAILABLE
Results are available both as a document to read and as structured data to process.
Why it matters — One for the client, one for the spreadsheet.
Who
Account holders · Paid plans
Evidence
IMPLEMENTED
Historical Retention
AVAILABLE
Audits and their supporting records are retained so history stays meaningful.
Why it matters — Year-on-year comparison is only possible if last year still exists.
Who
Account holders
Evidence
IMPLEMENTED
Business Dossiers
AVAILABLE
A durable record of a business's identity details, kept separately from any one audit.
Why it matters — Your business facts persist even as individual audits come and go.
Who
Paid plans
Evidence
PROVEN
Machine-Readable Result Format
LIVE
Results are published in a standard structured format that search engines and AI systems can read.
Why it matters — Your good result becomes something machines can actually understand and repeat.
Who
Anyone
Evidence
IMPLEMENTED
22. Automation & Scheduled Operations
The work that happens whether anyone is logged in or not.
Scheduled Operations
INTERNAL
Monitoring runs, background jobs, reliability checks and cleanup all run on a fixed schedule.
Why it matters — The service keeps working overnight, at weekends and over holidays.
Who
Internal system
Evidence
PROVEN
Job Queue With Safe Retry
INTERNAL
Background work is queued, claimed once, and retried under a defined policy if it fails.
Why it matters — A transient failure does not silently lose your audit.
Who
Internal system
Evidence
PROVEN
Work Is Only Done Once
INTERNAL
Two workers can never pick up the same piece of work.
Why it matters — You are never double-charged or double-audited by an internal race.
Who
Internal system
Evidence
PROVEN
Automatic Backing Off
INTERNAL
When an outside service starts failing, the system stops hammering it and recovers gracefully.
Why it matters — One bad dependency does not become a platform outage.
Who
Internal system
Evidence
PROVEN
23. Business-Owner Self-Service
What you can do entirely on your own, without calling us.
Check Your Own Visibility
LIVE
Run an audit on your own site whenever you want.
Why it matters — Zero cost, zero friction, immediate answer.
Who
Anyone
Evidence
PROVEN
Work Through The Action Map Yourself
LIVE
The prioritised fix list is written to be actionable by a business owner or their existing web person.
Why it matters — Most of the value can be captured without hiring anyone new.
Who
Anyone
Evidence
PROVEN
Set Up Your Own Monitoring
AVAILABLE
Add sites, choose the schedule and set the sensitivity yourself.
Why it matters — Ongoing protection without an ongoing service fee for someone to press buttons.
Who
Paid plans
Evidence
IMPLEMENTED
Manage Your Own Team
AVAILABLE
Invite, promote, demote and remove your own people.
Why it matters — Staff changes do not require a support ticket.
Who
Paid plans
Evidence
IMPLEMENTED
Produce Your Own Reports
AVAILABLE
Download, print and share reports without asking anybody.
Why it matters — Client deliverables on your schedule, not ours.
Who
Account holders
Evidence
IMPLEMENTED
Learn How It Works
LIVE
Public explanations of the methodology, the categories and the terminology, including this report.
Why it matters — An informed customer buys less and gets more, on purpose.
Who
Anyone
Evidence
PROVEN
24. Operator-Managed Services
What our team does for you when you would rather not.
Installation & Activation
OPERATOR CONTROLLED
We verify, configure, preflight, self-test and certify an installation on your site.
Why it matters — You get a certified working install without touching anything technical.
Who
Operators
Evidence
PROVEN
Station Placement
OPERATOR CONTROLLED
We create, configure, print-prepare, deploy and monitor visibility stations at host locations.
Why it matters — A physical lead channel without you running it.
Who
Operators
Evidence
PROVEN
White-Label Setup
OPERATOR CONTROLLED
We set up branding, assets and presentation for a reseller or partner brand.
Why it matters — Your brand, our engine, no build cost.
Who
Operators
Evidence
PROVEN
Recovery & Support
OPERATOR CONTROLLED
We re-run failed audits, regenerate reports, resend deliveries and resolve exceptions.
Why it matters — Someone is accountable for making it right.
Who
Operators
Evidence
PROVEN
Assessment & Consultation
OPERATOR CONTROLLED
A guided review of your results with a recommended action plan, offered as a service.
Why it matters — For owners who want the conclusion rather than the data.
Who
Operators
Evidence
IMPLEMENTED
Implementation Services
OPERATOR CONTROLLED
Hands-on work to fix what the audit found, quoted case by case.
Why it matters — For owners with no internal web capability at all.
Who
Operators
Evidence
IMPLEMENTED
25. Future Extension Points
Groundwork that exists today for things not being offered today.
Portable & Mobile Stations
INTEGRATION READY
Stations are not tied to a fixed address, so a placement can move without breaking its record.
Why it matters — A code on a vehicle, a stand or a travelling display works the same way as one on a counter.
Who
Operators
Evidence
INTEGRATION-READY
Multi-Property Reuse
INTEGRATION READY
The engine, attribution and deployment layers are brand-neutral and reusable by other properties.
Why it matters — New products do not require a new engine.
Who
Internal system
Evidence
INTEGRATION-READY
Station Rating Capture
COMING LATER
Capturing visitor feedback at a station.
Why it matters — Would let a host see satisfaction, not just volume.
Who
Operators
Evidence
PLANNED
Additional Data Sources
INTEGRATION READY
Structured connection points for additional outside data services.
Why it matters — Some checks currently inferred from your own site could become independently verified.
Who
Internal system
Evidence
INTEGRATION-READY
26. Certification & Evidence
How we know any of the above is true.
Full Regression Suite
INTERNAL
A large automated test suite runs against every change, covering scoring doctrine, isolation, commercial rules, stations and operational safety.
Why it matters — A new feature cannot quietly break an old one.
Who
Internal system
Evidence
PROVEN
Certified Engine Baseline
INTERNAL
The measurement engine has a recorded fingerprint that is verified on every build.
Why it matters — Your score is produced by the same certified engine today as it was last month.
Who
Internal system
Evidence
PROVEN
Formal Certification Passes
OPERATOR CONTROLLED
The platform has been through documented full-system certification passes.
Why it matters — Readiness is a documented event, not a feeling.
Who
Operators
Evidence
PROVEN
Honest Status Reporting
LIVE
This report separates proven, implemented, integration-ready and planned, and never labels the last three as certified.
Why it matters — You can trust the parts we claim, because we do not claim the parts we cannot.
Who
Anyone
Evidence
PROVEN
★ Glossary & Terminology
The exact words this system uses, what each one means here, and why it should matter to you.
Audit
A complete check of how visible a business is.
In this system — One canonical run of the measurement engine against a live website, producing a score, category results, confidence, coverage and an Action Map.
Why you care — It is the unit everything else is built on — history, monitoring, reports and station activity are all counted in audits.
Used by Everyone
Visibility Score
A single number summarising visibility.
In this system — A score built only from evidence we could actually measure, using the published standards and scoring version recorded on that audit.
Why you care — It is the number you track and the number you argue about with a supplier.
Used by Everyone
Band
A word rating attached to the number.
In this system — Excellent, Good, Fair or Needs Work, fixed by published thresholds rather than judgement.
Why you care — Tells you whether to celebrate or act, without knowing the scale.
Used by Everyone
Confidence
How much evidence the result is built on.
In this system — A stated level from High Confidence down to Insufficient Data, reported per result and per category.
Why you care — A low-confidence result is a reason to look closer, not a reason to panic.
Used by Everyone
Coverage
How much of a category we could actually measure.
In this system — The share of applicable checks in a category that produced a real measurement.
Why you care — Separates 'you are weak here' from 'we could not see here'.
Used by Everyone
Probe
One individual check.
In this system — A single evidence-gathering check against your site or a public source. Many probes make one category.
Why you care — Findings trace back to specific checks rather than to opinion.
Used by Everyone
Probe Outcome
What one check found.
In this system — Measured, not measurable, or failed — recorded separately so a failure is never scored as a zero.
Why you care — It is why our results do not punish you for things we could not see.
Used by Everyone
Action Map
The prioritised fix list.
In this system — Findings ordered by severity, each with the impact and a specific recommendation.
Why you care — This is the part you actually act on.
Used by Everyone
Shadow Mode
A measurement being trialled quietly.
In this system — A category that is measured and labelled but does not affect the production Visibility Score until it is calibrated.
Why you care — Your score never moves because we were experimenting.
Used by Everyone
Standards Version
Which edition of the rules produced this result.
In this system — A version identifier recorded on every audit alongside the scoring version.
Why you care — It lets you tell a real change from a rule change.
Used by Everyone
Station / Visibility Station
A physical scannable placement at a real business.
In this system — A named station with a permanent link and printable code that delivers a real free audit to whoever scans it.
Why you care — It turns a physical location into a measurable source of business.
Used by Hosts and operators
Host
The business where a station is placed.
In this system — The named business a station belongs to, shown to the visitor when they scan it.
Why you care — The visitor knows who is offering them the check.
Used by Hosts and operators
Scan
Somebody opening a station's link or code.
In this system — A recorded visit to a station, with its outcome — served, or refused with a stated reason.
Why you care — It is the first measurable moment of interest at a placement.
Used by Operators
Refused Visit
A visit that was turned away.
In this system — A scan that could not be served — the station is paused, retired, out of allowance, unknown, or the code was used somewhere it does not belong.
Why you care — Refused visits are evidence. A printed code that stopped working shows up here.
Used by Operators
Qualified
A visit that turned into a finished result.
In this system — A station's activity counts as Qualified only when an audit started from it actually completes successfully. It is stamped once and never twice.
Why you care — It is the honest measure of what a placement delivered.
Used by Operators
Qualified Allowance
The cap on qualified uses for one station.
In this system — An operator-set number of Qualified uses a station will provide. Blank means unlimited. It is enforced at the moment a check finishes, with the station locked.
Why you care — Your free-value cost per location is a hard ceiling, not an estimate.
Used by Operators
Attribution
Knowing what produced what.
In this system — The recorded chain from station to visit to audit to account to eventual purchase, decided on our side rather than taken from the browser.
Why you care — It proves which physical placement generated real business.
Used by Operators
Allowance
How much you are permitted to use.
In this system — A permitted count of something — free audits, branded reports, monitored sites — resolved from your plan and your account's standing.
Why you care — You can always see it, so you are never surprised by it.
Used by Everyone
Anonymous Allowance
The free checks you get without an account.
In this system — Three complete audits for a brand-new visitor, owned and counted on our side, never trusted to the browser.
Why you care — Enough to check yourself and two competitors before deciding anything.
Used by Everyone
Commercial Entitlement
What your account is allowed to do.
In this system — A resolved set of permissions and limits from your plan, your account's current standing, and any time-boxed exception.
Why you care — It is the single answer to 'can I do this?' everywhere in the product.
Used by Account holders
Commercial State
How your account currently stands.
In this system — Trialing, active, past due, in grace, restricted, suspended or cancelled — each with a defined ceiling on capability.
Why you care — Capability steps down predictably instead of vanishing without warning.
Used by Account holders
Branded Report
A report delivered under a professional's own brand.
In this system — A metered monthly capacity for people who deliver reports to clients, consumed and shown as it is used.
Why you care — You know your remaining delivery capacity at any moment.
Used by Professionals
Audit History
Every audit you have run.
In this system — The filterable record of your audits with their scores, statuses and dates.
Why you care — Progress only exists if you kept the starting point.
Used by Account holders
Monitoring
Automatic re-checking on a schedule.
In this system — Weekly or monthly re-audits of a chosen site, with thresholds and alerting attached.
Why you care — You learn about decline from us rather than from lost customers.
Used by Paid plans
Threshold
How big a change has to be to matter.
In this system — The score drop you set before an alert is raised.
Why you care — Keeps alerts meaningful instead of constant.
Used by Paid plans
Alert Event
A recorded notification.
In this system — A raised event such as a score drop, a band change or a failed check, listed in your alert centre and optionally emailed.
Why you care — It is the record that you were told, and when.
Used by Paid plans
Score Drop
Your number went down.
In this system — A monitored site's score falling by more than your configured threshold between scheduled checks.
Why you care — The earliest reliable warning that something on your site changed.
Used by Paid plans
Band Change
Your rating moved.
In this system — A monitored site crossing from one band into another, such as Good into Fair.
Why you care — This is the point at which customers and search systems start to notice.
Used by Paid plans
Check Failure
The check could not be completed.
In this system — A scheduled check that could not finish — site unreachable, blocking us, or timing out — recorded as its own outcome.
Why you care — If we cannot reach your site, neither can some of your customers.
Used by Paid plans
Incident
A confirmed, sustained problem.
In this system — A suspected problem that has been confirmed across checks rather than treated as an emergency on first sight.
Why you care — You are alerted to real problems, not to one bad moment.
Used by Paid plans
Compare
Putting results side by side.
In this system — A direct comparison of two or three completed audits, viewable and exportable, with any change in standards called out.
Why you care — It is how you prove work was worth paying for.
Used by Everyone
Multi-Site
More than one location or website.
In this system — A structure of businesses, the locations under them, and the websites under those, with integrity guards.
Why you care — Local visibility is won per location, so it has to be measured per location.
Used by Paid plans
Organisation
A shared workspace for a team.
In this system — A group of people with defined roles sharing access to the same businesses and audits.
Why you care — Staff can work without sharing your login.
Used by Paid plans
Operator
An authorised member of our team.
In this system — An authorised person on a single operator list, whose permission is checked on the server for every privileged action.
Why you care — There is exactly one way to hold administrative authority here.
Used by Internal
Tenant
An isolated customer space.
In this system — The boundary that owns your data. Nothing crosses it, and ownership cannot be reassigned afterwards.
Why you care — Your data and your competitor's data can never meet.
Used by Internal
Deployment
An authorised installation on a website.
In this system — A verified domain with a configured, preflighted and certified audit unit running on it.
Why you care — It is how the engine legitimately appears somewhere other than here.
Used by Operators and partners
Activation
Switching an installation on.
In this system — The point at which a verified, preflighted deployment starts serving real visitors, recorded as an event.
Why you care — Going live is a deliberate, evidenced step.
Used by Operators and partners
Embed
The audit unit running inside another website.
In this system — The same measurement unit, served only to verified domains with live authorisation, refused everywhere else.
Why you care — Partners deliver real value without the engine being copied.
Used by Operators and partners
White Label
The service presented under another brand.
In this system — Per-installation branding and presentation with a change history, over a brand-neutral engine.
Why you care — A partner can offer it as their own without a separate build.
Used by Operators and partners
System Health
How the platform itself is doing.
In this system — Live operating state, notices, upstream service condition and reliability results, published publicly.
Why you care — When something looks wrong, you can check rather than guess.
Used by Everyone
Diagnostic Event
A recorded internal hiccup.
In this system — A logged record of something that failed quietly inside the system — a refused code, a record that would not save, a count that could not be applied.
Why you care — Silent failures become visible, so they get fixed.
Used by Operators
Station Issue
Something wrong at a placement.
In this system — A diagnostic event tied to a station, listed for review — an unknown code, a copied code, a rate-limited visit, a lost record.
Why you care — A misprinted or stolen code shows up as evidence instead of disappearing.
Used by Operators
Operational Job
Background work.
In this system — A queued unit of work claimed once and retried under a defined policy.
Why you care — Work keeps happening when nobody is watching, and is never done twice.
Used by Internal
Audit Event
A step recorded during an audit.
In this system — An entry in the audit's own trail, used to answer questions about what happened.
Why you care — Support answers come from facts.
Used by Operators
Commercial Event
A recorded change to money or entitlement.
In this system — An entry recording a plan, entitlement, invoice or payment change.
Why you care — You can reconstruct what an account was entitled to on any past date.
Used by Operators
Report
The written output of an audit.
In this system — The full result presented for reading, printing, downloading or sending.
Why you care — It is what you actually hand to someone else.
Used by Everyone
Export
Taking your results out.
In this system — A document version for people and a structured version for software.
Why you care — Your results are not trapped in our screens.
Used by Account holders
Historical Data
What was true at the time.
In this system — Stored snapshots that let an old audit be reconstructed exactly as it was scored then.
Why you care — It settles arguments about whether you declined or the rules changed.
Used by Account holders
Certified Baseline
The verified state of the measurement engine.
In this system — A recorded fingerprint of the engine, verified on every build, so protected measurement code cannot change unnoticed.
Why you care — Your scores stay comparable because the ruler is locked.
Used by Everyone
Where to start
Run a free visibility check on your own website. It takes about a minute, needs no account, and gives you the same measurement every paying customer receives.